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Friday, 19.04.2024, 09:02
Quality in education: improvements needed while questions abound
European
efforts in quality assurance (QA) have shown both significant
similarities and various specifics in the ways the quality of higher education
is assured and enhanced. However, specialists in the field are almost unanimous
that there is a widespread agreement that approaches to QA need to be tailored
to specific disciplinary, institutional, national contexts and cultures in
order to allow them to be both embedded into daily work and deliver efficiency.
Recent European
Quality Assurance Forum (EQAF), as a major focal point for discussion,
professional development and exchange of experiences among main interested
parties in the process of QA took place this November in Ljubljana, Slovenia. First
EQAF took place in Munich in 2006; since then it meets annually attracting each
time about 500 participants.
The 11th
EQAF, entitled “Quality in context - embedding improvement” was organised
by ENQA, ESU and EURASHE
with the European University Association (EUA) as co-organiser.
Through a
mix of plenary and parallel sessions, the forum combined practice-oriented and/or
research-based discussions with presentations of current developments in
quality assurance in paper sessions and workshops. The Forum provided an
opportunity for participants to update their knowledge and extend their
professional development.
For full
papers and presentations from EQAF-11can be seen using a web link at:
Numerous approaches
to complicated QA’s
The number of issues
under discussion at the forum has been varied and comprehensive. Although the
QA’s agenda is just a decade old (i.e. European standards and guidelines
for internal/external QA were adopted at the 2005 Education Ministerial Meeting),
the European universities do not have a clear and comprehensive approaches to
modern QA’s challenges.
At that time, almost 10 years ago, the “Framework for
Qualifications in the European Higher Education Area (FQ-EHEA)” was introduced.
It is important to mention that QA’s system is closely
connected to the revolutionary for education systems the Bologna process. Thus, Dr. Padraig Walsh, President of the European Association for
Quality Assurance in Higher Education (ENQA) and Chief Executive of the Quality
and Qualifications in Ireland (QQI), underlined inherent connections between
the Bologna process and quality assurance with analysis of various impacts,
connections and issues.
It has to be mentioned that the Baltic States have been
active in the QA process too: e.g. EKKA in Estonia (through higher education
and VET); AIC in Latvia (through higher education, NARIC and NQF).
Already 24 of the 49 European Higher Education Area (EHEA)
countries have agencies that are ENQA members and further 16 countries have
agencies with the ENQA affiliates.
Other forum’s participants underlined that the modern QA’s
trends consist of 3 dimensions: a) cross-border quality assurance (mobile
agencies); b) quality assurance of cross-border higher education /transnational
education (mobile institutions), and c) quality assurance of joint programmes
(mobile students).
However, the process is not that easy to implement: thus, presently
only 28 of the 49 member states in the EHEA have implemented ESG.
National/European context in QA: some questions
remain
Already in
the first European Quality Assurance Report (2005) it was recognized
that education institutions should have a policy (and associated procedures)
for QA as well as corresponding standards. To achieve this, “institutions
should develop and implement a strategy for continuous enhancement of quality”,
said the report. For example, the report specified the necessary “ingredients”
in QA policy statement: including relationship between teaching and
research/publications; the institutions, departments and universities are
bearing all the responsibilities for the QA; the students’ involvement in QA
and, finally, describing the ways in which the QAs are “implemented, monitored and
revised”.
However,
after revealing all the important features of the report (more than 10 years’
old !), Catherine Owen, from University
of Glasgow was still trying to find out: 1) what values, ethos, culture
and practices European higher education community wants presently to reflect in
QA measurement and evaluation tools? 2) What practices and models should be
supported and developed? 3) What practices, tools and materials represent national
culture and values in an authentic way? 4) Have the quality processes reflect
and support academic identities? 5) Whose needs should universities primarily
serve? 6) Do existing quality evaluation practices and tools reflect those
needs?
Same interest has been around developing and supporting curriculum.
Recent publication -Drivers and barriers to achieving quality in higher
education. (Ed. H. Eggins), - Springer Science & Business Media Publ.-2014),
is an evident proof of the growing interest. The publication has shown that, in
fact, quality of teaching is very difficult if impossible to measure!
Bengt-Ove Boström, senior adviser from University of
Gothenburg, Sweden and a leader in the development of the new QA system
for education at the University, together with Åsa Kettis, the head of the division for Quality Enhancement at Uppsala University
have underlined that “over the last decades higher education in Sweden
had been subject to a number of different national QA systems”, which have been
met with criticism.
However, in 2012, the Swedish Association of Higher
Education (SUHF) decided to take a constructive and long term position on the
issue, which proved to be successful: hence the new national system was being
launched.
The authors describe the opportunities and challenges that
this new system brings. Not least, because the political decision about the
system “means that parts of the old system could be fused into the new system, which
might cause unwanted effects”, the authors’ argued.
In 2012, the Swedish Association of Higher Education (SUHF),
i.e. the Swedish rectors’ conference, commissioned its Expert Group on Quality
to proactively propose a long-term position regarding the required
characteristics of such a system. The proposal made was adopted by the General
Assembly of SUHF in October 2013.
However, the authors finally posed some questions as well: 1) How can a national organization of universities (i.e. a rectors’ conference or the like) influence national policy on QA of education? 2) Is it possible to mix QA processes emanating from different QA regimes and ideologies, what might happen if a mix happens? 3) What are the potential possibilities and challenges of a national quality system that provides a high degree of ownership and responsibility on behalf of HEIs?
References from: http://eua.be/Libraries/eqaf-2016/papers/p4_boström_kettis.pdf?sfvrsn=0
Thérèse Zhang, deputy director
for Higher Education Policy, from the European University Association (EUA) in
her presentation “Developing pedagogies
as means for improving quality: learning and teaching as a European priority”
specified the EUA’s follow-up program for the year to come.
The EUA’s “Learning
and Teaching Initiative” follows the 2015-trends, i.e. that more attention is needed
on the learning and teaching process
in European universities. Besides, it is necessary to facilitate the exchange
of experience on learning and teaching among
EUA members and other interested stakeholders.
Therefore, the first European Learning and Teaching Forum is planned to take place in Paris (28-29
September, 2017.
Preparation for the forum and formulation of the thematic
peer groups has already begun. See: http://eua.be/Libraries/eqaf-2016/presentations/effect_eqaf-nov-2016_tz_publish.pdf?sfvrsn=0
SDGs and European education
quality
The UN Agenda for Sustainable Development sets out the
global framework to eradicate poverty and achieve sustainable development by
2030. The new objectives, a set of 17 Sustainable Development Goals (known as
SDGs), were formally adopted by the international community at a UN Summit (25-
27 September, 2015).
Thus, “the SDG’s goal
nr. 4” is specifically devoted to QA: “to ensure inclusive and equitable quality
education and promote lifelong learning opportunities for all”.
The “UN
educational goal” is aimed at achieving inclusive and quality education for all
and reaffirms the belief that education is one of the most powerful and proven
vehicles for sustainable development.
Besides, this
goal aims to provide equal access to affordable vocational training, to
eliminate gender and wealth disparities, and achieve universal access to a
quality higher education.
Source: http://www.undp.org/content/undp/en/home/sustainable-development-goals/goal-4-quality-education.html
The SDGs are particularly important for European competitiveness,
as “strengths in higher education, training & innovation” over the last
decade improved significantly in the Baltic Sea Region, BSR.
However, the European education quality is far below the
global “competitors”: thus, among top global
400 best universities are only Denmark (Copenhagen University) occupying
the 69 place, Sweden (Lund University on the 73 place), Finland (Helsinki
University with 91 place & Norway (Oslo University with 113 place.
Among the three Baltic States, only University of Tartu is
among the top with 347 rank in the list. See: http://www.baltic-course.com/eng/book_review/?doc=126286
The QA’s discussions are far from being over: the issues are
indeed complicated and even controversial. As is seen from some of the 11th
Forum’s participants, there are still numerous questions to resolve. But the
European University Association is willing and able to take an active part in
streamlining the education quality issues and their assurance.