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International Internet Magazine. Baltic States news & analytics Friday, 26.04.2024, 01:20

New tech startup challenges tipping industry launched by Latvian Renate Kalnina

BC, Riga, 16.03.2015.Print version
A new tech start-up has launched a crowd-funding campaign to raise money for a service that would help waiting staff increase ever reducing cash tips. Tipit is the only mobile system that lets you to send and receive tips directly to and from a bank account, reports the founder Renate Kalnina.

As the UK move towards a more cashless society and given how the restaurant industry has previously been criticised for using tips to top up the minimum wages founder Renate Kalnina wanted to utilise technology to address the issue of ethical tipping.

 

Tipit currently is aiming to attract visibility from the crowd. It is critical for the new start-up to achieve maximum support while it’s still in the early stages. With the funds raised from the crowd-funding campaign, Tipit will be able to push ahead with the real-life trial aimed to start in summer 2015.

 

Founder Renate says “Eight years ago I happened to be on a receiving end when working as a waitress in a restaurant. I could see how unfairly our cash tips were treated. There was no transparency and nothing I could do to get the money I deserved for a great service. I know that the service was great because customers were writing on checks asking managers to give me a big tip. That didn’t happen, as the tips were split equally across all waiting staff. Now I am at the giving end and I have found myself in embarrassing situations when I don’t have any cash to leave a tip. When tip is paid through card machine, it goes to the business and is hard to follow. There is a big trust issue and people choose not to leave through card machines unless they know restaurant very well. That’s why I came up with an idea for Tipit!”






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