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Cytec launched their Global Business Services GBS in Riga

Nina Kolyako, BC, Riga, 21.05.2013.Print version
Cytec Industries, a global specialty materials and chemicals company present in more than 40 countries, launched their Global Business Services (GBS) in Riga on May 14th. Since the establishment of their Shared Services Center in Riga in 2010, Cytec has made several enhancements to the operations conducted there, promoting a gradual change from an operational center to a dynamic office focused on process improvement and business excellence.

Photo by Kristine Grinvalde.

To recognize this new service delivery model, Cytec rebranded its Riga office to be the new Cytec Global Business Services.

 

Since its inception, the primary objective of Cytec’s Global Business Services has been to provide quality services to a majority of the company, regardless of their location or time zone. Cytec hires employees from the Riga area to work in this office, and has invested more than $1.000.000 USD to date in staff training, including European Structural Funds.

 

On May 14th, Cytec marked this important milestone with a grand Launch Event at the Europa Biznesa Centrs (Ropazu iela 10, Riga). Honored guests included Cytec’s CEO Mr. S. Fleming, CFO Mr. D. Drillock, HR Vice President Ms. R. Charles and Latvia Director Mr. E. Boerrigter; His Excellence the U.S. Ambassador in Latvia Mr. M. Pekala and State Secretary at Ministry of Economics of the Republic of Latvia Mr. J. Pūce.

 

During the event the guests stressed the importance of this launch for both Cytec and Latvia, and how Cytec Global Business Services is an example of how a transactional center can become a source of knowledge and experience. H.E. the U.S. Ambassador Mr. M. Pekala also acknowledged how Cytec Global Business Services is a great example of a successful collaboration between the U.S.A. and Latvia. After the new logo of Cytec Global Business Services was unveiled by Cytec’s CEO Mr. S. Fleming and the Director of Cytec GBS Mr. E. Boerrigter, the guests enjoyed a piece of the celebration cake that was baked for this special occasion.

 

Cytec’s vision is to deliver specialty material and chemical technologies beyond our customers’ imagination. Our focus on innovation, advanced technology and application expertise enables us to develop, manufacture and sell products that change the way our customers do business. Our pioneering products perform specific and important functions for our customers, enabling them to offer innovative solutions to the industries that they serve. Our products serve a diverse range of end markets including aerospace and industrial materials, mining and plastics.






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