Buy / Sell Business, Latvia, Legal Counsel, Legislation, Markets and Companies

Answer: In this case relations of the parties involved are governed by the Consumer rights protection law. According to Paragraph 1, Section 16 of the law, guarantee is a free of charge promise by the manufacturer or trader to repay the amount of money paid for the goods or articles, to exchange the goods or articles for conforming goods or articles, to eliminate any non-conformity of the goods or articles free of charge or perform other activities if the goods or articles fail to comply with the characterisation provided for in the advertisement.

Provision of such guarantee is a free will of any seller or manufacturer. Besides, the seller determines the scope and period of such guarantee in its own discretion. Therefore, the period of such guarantee may be less than 2 years.

However, regardless of whether the seller has provided guarantee or not, the buyer may submit a consumer claim against the seller in respect of the nonconformity of the sold product within two years of the purchase day (Paragraph 1, Section 27 of the Consumer Rights Protection Law). The seller or manufacturer is obliged to consider the submitted claim, if this has been submitted within the period referred above. In the event of justified claim the seller shall satisfy consumer’s request in accordance with the law.

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