Buy / Sell Business, Latvia, Legal Counsel, Legislation, Markets and Companies

International Internet Magazine. Baltic States news & analytics Tuesday, 09.06.2026, 11:08

How to remove information about oneself from the database of a collection agency in Latvia

Dmitrijs Shustovs, lawyer of law office INLAT PLUS, 15.07.2011.Print version
Question: I was reminded a few times by a debt recovery company to pay the debt for the mobile phone. After the first reminder I’ve paid the debt directly to the operator and therefore consider the debt non-existing. However according to the said collection agency the debt wasn’t settled in full and therefore threatens to place my personal data in the database of debtors. Am I entitled to know what information is placed about me in the said database of the collection agency and what should I do if the information is invalid?

Answer: According to Section 9, Paragraph 2 of the Personal Data Protection Law (the “Law”), on the basis of a request from the data subject, the system administrator (database holder) has a duty to provided the following information:

 

1) the possible recipients of the personal data;

2) the source of obtaining the data and personal data categories;

3) the right of data subjects to gain access to his or her personal data and of making corrections in such data;

4) all information contained on the person in the system.

 

According to Section 15, Paragraph 3, a data subject also has the right to request the following information:

 

1) the name of the system administrator;

2) the purpose, amount and method of the personal data processing;

3) the date when the personal data concerning the data subject were last rectified, data extinguished or blocked;

 

Pursuant to Section 16, Paragraph 1 of the Law a data subject has the right to request that his or her personal data be supplemented or rectified, as well as that their processing be suspended or that the data be destroyed if the personal data are incomplete, outdated, false, unlawfully obtained or are no longer necessary for the purposes for which they were collected. If the data subject is able to substantiate that the personal data included in the personal data processing system are incomplete, outdated, false, unlawfully obtained or no longer necessary for the purposes for which they were collected, the system administrator has an obligation to rectify this inaccuracy or violation without delay and notify third parties who have previously received the processed data of such.

 

In order to know the date contained about oneself or to make the amendments in the same it is necessary to submit a written request to the collection agency. The agency is obliged to consider your request and present a grounded written response.

 

In the event the collection agency doesn’t respond to the request and refuses to provide the data requested, or refuses to make the amendments requests, a person is entitled to the Data State Inspectorate and dispute the refusal.

 

Law office INLAT PLUS

Brivibas 40-15, Riga

+371 67505970

+371 26403577

[email protected]






Search site