Covid-19, Estonia, Financial Services, Legislation, Taxation

International Internet Magazine. Baltic States news & analytics Saturday, 06.06.2020, 23:07

The service offices of the Estonian Tax and Customs Board opening again

BC, Tallinn, 18.05.2020.Print version
The service offices of the Estonian Tax and Customs Board will be opened on Monday, but in the interests of the health of customers and customer service staff, the 2+2 rule will apply in service offices and the waiting rooms in the service offices will remain closed, informs LETA/BNS.

People who have not filed their income tax return do not have to hurry, because tax returns filed on paper will be accepted until the end of June. At the same time, it is still possible to file one's tax return online.

In service offices, the 2+2 rule will apply, according to which there may be as many customers in the service office as the number of customer service staff, and while waiting outside in the queue, a distance of at least two meters must be kept with others.

The desks of the service offices have been equipped with protective screens and the customers are asked to disinfect their hands. The service areas of all offices will also be disinfected at lunchtime, which means that the offices will be closed from 12 to 12.30 p.m. "The priority of the Tax and Customs Board is to maintain the health of its customers and employees. Therefore, please be patient, do not rush to the service offices and stay home in case of symptoms," Heli Kullamaa, head of customer service at the Tax and Customs Board, said.

The Tax and Customs Board also reminds people that the authority's Jogeva office has relocated to a new address at 2 Aia Street for the duration of the construction of the Jogeva state building.

From Monday, the Paldiski customs service point will be open on Mondays, Wednesdays and Fridays, and the Muuga and Sillamae free zones will also be open for nightly trade movement. At the customs service point of Sillamae, Muuga and Tallinn Airport, the service of customs customers will continue in the same way as during the emergency situation.

As of May 15, a total of 723,000 people had filed their tax returns for 2019 to the Tax and Customs Board, 98 percent of the tax returns had been filed online. Based on the tax returns filed, altogether 180 million euros of income tax paid in excess has been returned, while 50 million euros has to be paid additionally.

Search site